frequently asked questions
We accept payments via VISA, MasterCard, American Express, Discover, Maestro, PayPal, Google Pay, and Apple Pay.
Upon completion of your purchase, you will receive an automated email confirming your order. Please keep this email until you receive your package. If you don’t see the email, be sure to check your spam or junk folder.
Once your order is shipped, you will receive a shipment confirmation number within 24–48 hours via email. This tracking number allows you to monitor the progress of your package.
All orders are processed within 2–4 business days (Monday – Friday). Please note that processing does not occur on weekends or holidays.
We offer free standard shipping with an estimated delivery time of 5–10 business days (Monday – Friday).
Yes, we offer international shipping to many countries. Delivery times may vary depending on your location.
you can reach our customer support team via the contact form on our website or by emailing us directly at support@boxybe.com