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frequently asked questions

What forms of payment are accepted?

We accept payments via VISA, MasterCard, American Express, Discover, Maestro, PayPal, Google Pay, and Apple Pay.

How do I know if my payment has been received?

Upon completion of your purchase, you will receive an automated email confirming your order. Please keep this email until you receive your package. If you don’t see the email, be sure to check your spam or junk folder.

How can I track my shipment?

Once your order is shipped, you will receive a shipment confirmation number within 24–48 hours via email. This tracking number allows you to monitor the progress of your package.

How long does it take for orders to be processed before shipping?

All orders are processed within 2–4 business days (Monday – Friday). Please note that processing does not occur on weekends or holidays.

What are your shipping rates and estimated delivery times?

We offer free standard shipping with an estimated delivery time of 5–10 business days (Monday – Friday).

Do you ship internationally?

Yes, we offer international shipping to many countries. Delivery times may vary depending on your location.

How can I contact customer support?

you can reach our customer support team via the contact form on our website or by emailing us directly at support@boxybe.com

Free Shipping

100% Safe Payment

Monday-Friday
9AM-6PM EST

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Free Returns

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